RoamMelb

RoamMelb Insurance

Travel insurance & Hong Kong insurance enquiries

The right cover matters more than the cheapest one. We suggest travel insurance based on where you depart from, and if you're interested in Hong Kong insurance products, our customer service can refer you to a licensed Hong Kong insurance intermediary.

Questions about insurance? Contact us

Hours: 10:00–19:00 Hong Kong time, every day including public holidays. Most enquiries are answered within 24 hours, and your first enquiry is free.

Travel insurance: choose by where you depart

No single policy suits everyone. The biggest factor is where your trip starts.

Blue Cross

Departing from Hong Kong

  • Hong Kong travel insurance with single-trip and annual plans
  • Must be bought and paid for before you clear immigration in Hong Kong
  • For travellers whose trip starts in Hong Kong
  • WhatsApp our customer service to find out more
Ask on WhatsApp

SafetyWing

Departing Australia or elsewhere · long trips

  • Billed every four weeks, cancel any time
  • Can be bought after you've left home
  • Covers most countries worldwide
  • Suits working holidays and long multi-country trips
Go to SafetyWing →

* The SafetyWing link is an affiliate link. If you buy through it we may earn a commission, at no extra cost to you.

Relying on credit card insurance? Several Australian banks cut card travel insurance in 2026. Check first: Is your credit card travel insurance still enough?

Applying for a Schengen visa? You need at least €30,000 medical cover across the whole Schengen area, and consulates treat credit card insurance differently. See Applying for a Schengen visa in Melbourne.

Hong Kong insurance enquiries

If you're interested in any of the Hong Kong insurance products below, contact our customer service and we'll refer you to a licensed Hong Kong insurance intermediary. All products are issued by authorised Hong Kong insurers and governed by Hong Kong law.

Life & critical illness

Long-term protection

Life and critical illness cover, including major illness and death benefits.

Annuities & MPF

Retirement

Hong Kong annuity plans and Mandatory Provident Fund choices and transfers.

ILAS & New CIES

Investment-linked

Investment-linked assurance schemes, some of which are eligible assets under the New Capital Investment Entrant Scheme.

Property insurance

Home & property

Home and property cover for people who own property in Hong Kong.

Hong Kong insurance products are not sold outside Hong Kong; you must be in Hong Kong in person to sign the policy. Ask your accountant whether any policy returns are taxable where you live.

About the New Capital Investment Entrant Scheme (New CIES)

The Hong Kong SAR Government launched New CIES on 1 March 2024. Eligible applicants who invest HK$30 million or more in permissible assets can apply to live in Hong Kong. Permissible assets include investment-linked assurance schemes (ILAS) on the SFC's list of eligible collective investment schemes under New CIES. Check the Hong Kong Immigration Department and the SFC for current eligibility and rules.

How it works

  1. Send an enquiry: tell us what you need on WhatsApp or by email (travel insurance, life cover, ILAS and so on)
  2. We reply: most enquiries within 24 hours, to understand your situation
  3. Referral: a licensed Hong Kong insurance intermediary explains suitable options
  4. Sign in Hong Kong: the policy itself must be signed in person in Hong Kong

Questions about insurance? Contact us

Hours: 10:00–19:00 Hong Kong time, every day including public holidays. Most enquiries are answered within 24 hours, and your first enquiry is free.

This page is general information only and is not investment, financial, tax or immigration advice. Travel insurance cover is governed by each product's terms and PDS. Hong Kong insurance enquiries are referred to and handled by licensed Hong Kong insurance intermediaries, regulated under Hong Kong's Insurance Ordinance.

© 2026 Juliet and Roland Hong Kong Limited. RoamMelb is a registered trading brand of Juliet and Roland Hong Kong Limited. · Privacy · Terms

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